02 March 2023

Warehouses can be tough environments to work in, with many intricate moving parts and several processes working together. These complications present challenges within the operational management of the warehouses that their workforce face, including wasting time and money on inaccurate inventory and outdated processes.

With technology such as warehouse management systems (WMS) and rugged devices becoming more advanced, it’s possible to overcome these challenges to streamline operations. In this blog, we discuss challenges in the warehouse environment and how to beat them.

Low traceability

Before introducing technology, there was sometimes a lack of understanding surrounding the supply chain and the exact route from raw materials to customer delivery. The manual process to record each step and obtain the relevant data was inconvenient and lengthy, making some of the supply chain untraceable. This resulted in some loss of control over the goods and the continuity of the stock.

Software, apps, tools and devices allow for connectivity and traceability throughout the supply chain, including inside a warehouse environment. Integrating technology, such as warehouse management systems and rugged devices, can make the order fulfilment process more transparent, traceable and easier to follow for all involved.

To note, a warehouse management system, or a WMS, is a software or set of processes that allow businesses to organise and manage their warehouse or distribution centre operations efficiently from the moment goods enter the premise to when they leave. Alongside this, a rugged device is a computerised device connected to your core system to capture process data. Whatsmore, rugged devices are also specifically built to withstand harsh environments and drops without being damaged, ensuring they are both  reliable and durable. A WMS and rugged device, therefore, allows for better traceability throughout your warehouse as they work in tandem to better tracks the process and ensure all goods go where they’re supposed to.

Inaccurate stock

Inaccurate stock and inventory management can cause multiple problems including improper stock levels, inaccurate information and obsolete inventory building up. In addition, the manual process of updating stock levels can lead to lower work productivity, increased expenses on time and inventory, and an overall loss of revenue.

In these suboptimal conditions, time and money can be wasted. Incorporating rugged devices, such as TouchStar’s, enables immediate efficiency and accuracy benefits as our devices integrate directly into your core systems. In addition, barcode scanners help ensure precise data capture through scanning products and this information is also sent directly into the system providing real time operational visibility. Errors associated with manual processes are removed with specific product information reliability saved and double data entry prevented.  

Outdated processes

Warehouses manage multiple workflows and several operations at the same time, often operating at capacity. Within this, there are potentially unnecessary steps or processes such as reprocessing and needless product handling which can be time-consuming and increase staff time and labour costs.

By removing these unnecessary tasks, whether through automation or barcode scanners, you can streamline processes and become more agile. Overall, staying up-to-date with evolving software to reduce outdated processes will help enhance the end user experience i.e. ensuring accurate fulfilments of orders with the integration of real time scanning. . It will also help increase your profit margins and income which will better support your business and its growth moving forward.

Poor quality control

Any busy warehouse can have hundreds of orders passing through every day and, therefore, quality control can sometimes take a blow. There can be a lot of pressure on workers to fulfil orders quickly which can lead customers to receive incorrect products and not look to repeat their business. This issue became a particular concern for e-commerce businesses during the pandemic as warehouses were trying to keep up with customer demand, with fewer staff available.

Rugged devices and barcode scanners can help with this. By providing real-time instructions from the WMS to the rugged handset, your workforce will be directed to the correct location and will only be able to scan the specific product, therefore increasing efficiency. This will also help with quality control and ensure customers receive what they ordered promptly.

Poor warehouse layout and lack of space

Ensuring efficient use of space in a warehouse is critical to success, and inadequate planning and storage are often caused by a poor facility layout. Many problems can be caused by not having enough space to keep goods: the accumulating goods can potentially cause accidents at work, loss of productivity as it takes time to locate the goods and the products getting damaged by being incorrectly stored.

To make the most of a warehouse and its available floor space, proper design plans need to be considered, including storage systems, selection routes and the layout of the shelves and other storage facilities. A WMS is ideal for ensuring the efficient design of your warehouse as it can provide data such as where products for picking should be positioned based on popularity and how long order fulfilment takes. This data can then be analysed and recommendations made based on layout and storage allocation to streamline operations.

How we can help

At TouchStar, we have been working in rugged mobile computers for the warehousing industry for over 30 years, including rugged handhelds, truck mounts, and barcode scanners. We have a wide range of high-performance products that seamlessly integrate with your existing systems to increase inventory accuracy, streamline operations and reduce costs within your warehouse. Get in touch today to find out more.  


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