ZEBRA MC9400 Mobile Computer
ZEBRA MC9400 ULTRA RUGGED HANDHELD COMPUTER
Enhance data capture processes in the toughest warehouse and industrial environments with the latest addition to the ultra-rugged MC9000 Series. Now featuring enhanced power, advanced scanning, and fastest connectivity with Wi-Fi 6E and 5G.
ULTRA RUGGED CONSTRUCTION
Designed to withstand the harshest conditions, the Zebra MC9400 handheld computer is designed to survive 10 ft (3 m) drops onto concrete and withstand 3,000 tumbles (per IEC tumble testing standards). It’s impact resistant 4.3” Gorilla glass touchscreen and multiple physical keypad options add an extra layer of durability over touchscreen-only devices, reducing wear and tear in high-use environments.
COLD STORE READY
Unique to the MC9400, this ultra rugged device features an optional heated scanner exit window and touchscreen to prevent condensation in freezer environments, making it ideal for cold storage applications. The large 4.3" display ensures seamless operation in both gloved hand and wet conditions.
POWERED FOR PERFORMANCE
Maximise productivity with the MC9400 mobile computer, featuring Wi-Fi 6E for instant application response time. With 2.5 x more processing power than its predecessor, the MC9400 provides enterprise grade performance for all manner of applications.
It’s PowerPrecision+ battery technology with hot-swap capability ensures uninterrupted operations, whilst Bluetooth 5.3 enhances efficiency for extended battery life.
INDUSTRY LEADING SCANNING AND DATA ENTRY
Equip your workforce with unmatched scanning capabilities using the new SE58 Extended Range Scan Engine with IntelliFocus™ technology. The Zebra MC9400 handheld computer delivers exceptional performance, capturing data from close range to over 100 ft (30.5m) away.
For precision, it features an innovative green laser aimer, providing 7x better visibility than standard red-dot aimers for a superior scanning experience.
Additionally, the highest resolution rear camera in the class with HDR provides highly detailed photos, ideal for documenting incoming damaged shipments, quality checks and more.
FUTUREPROOF YOUR OPERATIONS
Extend the lifecycle of your rugged devices with the Zebra MC9400 Ultra-Rugged Handheld Computer, designed to support future versions of Android™ and regular security updates for hassle free deployment. Stay ahead with a device that adapts to evolving operational needs.
SEAMLESS DEPLOYMENT & COMPREHENSIVE SUPPORT
At TouchStar, we understand that successful implementation relies on seamless integration. That’s why we offer pre-configured Zebra MC9400 devices for hassle-free deployment. Plus, with Zebra’s OneCare™ service plans, you get cost-effective protection covering wear and tear, accidental damage, and more.
TAKE YOUR OPERATIONS TO THE NEXT LEVEL
Upgrade your warehouse, logistics, and industrial operations with the Zebra MC9400 Ultra-Rugged Handheld Computer.
Find out how we can help.
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SPECIFICATIONS
PHYSICAL CHARATERISTICS
DIMENSIONS
9.4 in. L x 3.5 in. W x 7.4 in. H 240 mm L x 88 mm W x 189 mm H
WEIGHT
26.2 oz./743 g with battery
DISPLAY
4.3 in. WVGA; 800 x 480 pixels; color display
IMAGER WINDOW
Corning® Gorilla® Glass
TOUCH PANEL
Dual mode capacitive touch with finger, gloved finger or stylus input (conductive stylus sold separately); screen protector (sold separately); Corning Gorilla Glass with air gap (standard model) or optically bonded (freezer model)
POWER
Rechargeable Li-Ion: 3.6V, 7000mAh (25.20 Wh); Optional BLE Battery Li-Ion 3.6V, 7000mAh (25.20 Wh); Optional Freezer Capacity battery — 5000mAh (18.80 Wh); Optional 7000mAh (25.20 Wh) Non-Incendive battery; Hot swap battery backup with temporary session persistence
Expansion Slot
MicroSD supports up to 2 TB
SIM
MC9450 only: 1 nano SIM; 1 eSIM
NETWORK CONNECTIONS
MC9400/MC9450: WLAN, WPAN (Bluetooth), USB 2.0, High Speed (host and client); MC9450 only: WWAN 5G; data only
NOTIFICATIONS
Audible tone; multi-color LED; haptic feedback
KEYPAD
Backlit, field replaceable keypads; 58 Key AlphaNumeric, 53 Key AlphaNumeric STD, 53 Key Terminal Emulation (5250 and VT), 43 Key/34 Key Numeric/Function, 29 Key Numeric/Calculation
VOICE AND AUDIO
Speaker, microphone, PTT voice (internal speaker and Bluetooth wireless headset support)
BUTTONS
Trigger scan button; keypad scan button
INTERFACE PORTS
USB 2.0 (bottom pogo connector) — high speed (host and client)
Expansion Slot
PERFORMANCE CHARACTERISTICS
CPU
Qualcomm 4490 octa-core; 2.4 GHz
OPERATING SYSTEM
Upgradeable to Android 17
MEMORY
6 GB RAM/128 GB Flash
SECURITY
FIPS 140-2 Validated; supports Secure Boot and Verified Boot
USER ENVIRONMENT
OPORATING TEMPERATURE
Standard: -4°F to 122°F/-20°C to +50°C, Freezer: -22°F to 122°F/-30°C to +50°C
STORAGE TEMPERATEURE
-40°F to 158°F/-40°C to 70°C
HUMIDITY
Standard: 5%-95% non-condensing; Freezer: 5%-95% condensing (condensation resistant model with heaters for scanner exit window and touch panel glass)
DROP SPECIFICATION
Exceeds per MIL-STD-810H: 12 ft./3.65 m to concrete; Enterprise drop standard 8 ft. (2.4 m) to concrete across temperature (-20°C to 50°C) exceeding MIL-STD-810H Freezer version: 7 ft. (2.1 m) to concrete (-30°C to 50°C) exceeding MIL-STD810H
TUMBLE SPECIFICATION
6,000 3.3 ft. (1m) tumbles; meets or exceeds IEC tumble specification
SEALING
IP65 and IP68 with battery per applicable IEC sealing specifications
VIBRATION
ELECTROSTATIC DISCHARGE (ESD)
INTERACTIVE SENSOR TECHNOLOGY (IST)
LIGHT SENSOR
Automatically adjusts display backlight brightness
MAGNETOMETER
eCompass automatically detects direction and orientation
MOTION SENSOR
3-axis accelerometer with MEMS Gyro
DEVICE APPROVALS, CERTIFICATIONS AND COMPLIANCE
TAA COMPLIANT; ARCORE GOOGLE CERTIFICATION¹²; ANDROID ENTERPRISE RECOMMENDED (AER)
TAA (OPTIONAL ON SELECT CONFIGURATIONS)
Trade Agreement Act compliance optional on select configurations¹²
NON-INCENTIVE (NI)(OPTIONAL ON SELECT CONFIGURATIONS)
Class I,II, III Div 2; Gases: Class I, Groups A/B/C/D; Dusts: Class II, Groups F/G; Fibers/ Flyings: Class III; -20° C Ta 50° C T6
DATA CAPTURE
SCANNING
SE58 1D/2D Extended Range Scan Engine with IntelliFocus™ technology with green laser aimer SE4770 1D/2D Scan Engine with red laser aimer
CAMERA
Front: 8 MP; Rear: 16 MP autofocus; flash LED generates balanced white light; supports Torch mode + HDR (standard)
NFC
ISO 14443 Type A and B; FeliCa and ISO 15693 cards
WIRELESS WAN DATA COMMUNICATIONS (MC9450 ONLY)
RADIO FREQUENCY BAND
3G NA: B2/4/5; RoW: 1/2/4/5/8 4G NA: B2/4/5/7/8/12/13/14/17/25/26/29/30/38/41/ 48/66/71; RoW: B1/2/3/4/5/6/7/9/10/14/17/18/20/26/28/ 38/39/40/41/42/43/66/71 5G FR1 NA: n2/5/7/8/12/13/14/25/26/30/38/41 /48/66/71/77/78; RoW: n1/2/3/5/7/8/12/18/20/ 26/28/38/40/41/66/71/77/78; Gigabit LTE-A; 5G NR Sub-6 (NSA, SA); LTE/NR Carrier Aggregation; supports private networking (LTE/5G)
GPS
MC9450 only: GPS, GLONASS, Galileo, QZSS Dual-Band GNSS — Concurrent L1/G1/E1 (GPS/QZSS, GLO, GAL) + L5/E5a/BDSB2a (GPS/QZSS, GAL) a-GPS Supports XTRA
MULTIMEDIA
Wi-Fi Multimedia™ (WMM) and WMM-PS; Including TSPEC
VOIP COMMUNICATIONS
Supports Workcloud Communicationᵀᴹ PTT Express and Workcloud Communication PTT Pro
WIRELESS LAN
RADIO
IEEE 802.11 a/b/g/n/ac/ax/d/h/i/r/k/v/w/mc; 2x2 MU-MIMO; Tri-band (2.4 GHz, 5 GHz, 6 GHz)2; Wi-Fi CERTIFIED 6™ (Wi-Fi 6E); Dual Band Simultaneous; IPv4, IPv6
DATA RATES
2.4 GHz: 802.11b/g/n/ax — 20 MHz - up to 286.8 Mbps; 5 GHz: 802.11a/n/ac/ax — 2 MHz, 40 MHz, 80 MHz, 160 MHz — up to 2402 Mbps; 6 GHz: 802.11ax — 20 MHz, 40 MHz, 80 MHz, 160MHz - up to 2402 Mbps
FAST ROAM
802.11r Fast BSS Transition; PMK Caching; Cisco CCKM; OKC
WIRELESS LAN
OPERATING CHANNELS
Channel 1-13 (2401-2483 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13; Channel 36-165 (5150-5850 MHz): 36, 40, 44, 48, 50, 52, 56, 60, 64, 100, 104, 108, 112, 114, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165; Channel 1-233 (5925-7125 MHz); Channel Bandwidth: 20, 40, 80, 160 MHz. Actual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency.
SECURITY AND ENCRYPTION
WEP (40 or 104 bit); Enhanced Open (OWE); WPA/WPA2 Personal (TKIP and AES); WPA3 Personal (SAE); WPA/WPA2 Enterprise (TKIP and AES); WPA3 Enterprise (AES); EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP, EAP-PWD; WPA3 Enterprise 192-bit mode (GCMP256) - EAP-TLS; MC9450 only: EAP-SIM, EAP-AKA, EAP-AKA Prime
CERTIFICATIONS
Wi-Fi Alliance Certifications: Wi-Fi CERTIFIED n; Wi-Fi CERTIFIED ac; Wi-Fi CERTIFIED 6 (Wi-Fi 6E); WPA2-Personal; WPA2-Enterprise; WPA3-Personal WPA3-Enterprise (includes 192-bit mode); Protected Management Frames: Wi-Fi Enhanced Open; WMM (Wi-Fi Multimedia); WMM-Power Save WMM-Admission Control; Voice-Enterprise: Wi-Fi Direct; Wi-Fi Agile Multiband; Wi-Fi QoS Management; Wi-Fi Optimized Connectivity; Passpoint
WIRELESS PAN
BLUETOOTH
Class 2, Bluetooth v5.3 and Secondary BLE for beaconing within BLE battery
WARRENTY
Subject to terms of Zebra's hardware warranty statement, the MC9400/MC9450 is warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For complete warranty statement, please visit: www.zebra.com/warranty
ENVIRONMENTAL COMPLIANCE
RoHS Directive 2011/65/EU RoHS Amendment (EU) 2015/863 (EN IEC 63000:2018 Standard); For a complete list of product and materials compliance, please visit www.zebra.com/environment
RECOMMENDED SERVICES
Zebra OneCareᵀᴹ Essential and Select support services; Zebra Visibility Services — VisibilityIQ
FOOTNOTES
1. 5G is available on the MC9450; connections are data only;
2. For 6GHz: Wi-Fi 6E will be available in December 2023
3. 5G vs. Wi-Fi 6: a Powerful Combination for Wireless; Intel; www.intel.com/content/www/us/en/wireless-network/5g-technology/5g-vs-wifi.html
4. Printing resolution, contrast and ambient light dependent
5. Requires the one-time purchase of a license for each OCR Wedge data type
6. Requires a Workcloud Communication license
7. Requires the purchase of the optional BLE battery and Device Tracker licenses
8. Available in North America
9. Requires Zebra Zero Touch, a Mobility DNA tool; requires one-time purchase of device licenses
10. Requires Stage Now, an included Mobility DNA tool; GMS (Google Mobile Services) are not available on all models in all regions
11. Requires Mobility Extensions (Mx), an included Mobility DNA tool
12. Available Q1 2024
MOBILITY DNA
Mobility DNA solutions add functionality and simplify deployment and management of our mobile devices. Features may vary by model and a support contract may be required. More information: www.zebra.com/mobilitydna
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ZEBRA MC9400 Mobile Computer
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