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Services

TouchStar are a UK designer and manufacturer of the most robust and competitively priced handheld and FLT mounted data terminals. Since our first installation in 1987, we have become long term suppliers to many leading organisations throughout the World with a UK based support structure that out rivals any other supplier. This includes:

  • Hot swap next day delivery and collection of damaged devices as part of our standard support package.
  • All devices returning from our support office are pre-configured out of the box.
  • All-inclusive support programmes that include accidental damage.
  • On site problem solving during the life of the system as part of standard support.
  • Recently launched models supported until 2026 as a minimum guaranteed.
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TouchStar’s UK based, dedicated mobile engineering team ensure quality repairs and effective support. A range of integral and additional enhanced support services are available to support the optimised running of your business operation:

  • 24/7 UK Based Support Helpdesk.
  • E-Portal Online Booking System for instant, online support.
  • Rapid Response Call Out from our team of qualified mobile engineers.
  • Advance Exchange Swap-out options.

If you have any questions don’t hesitate to call us on +44 (0) 161 874 5050 or email and take advantage of our free expert advice.

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